Well, my replacement phone (due in 3 to 5 days) took 10 days.
And it didn't work.
And when I called and reprogramed it.
It didn't work again.
And when I called and they reprogramed it.
It didn't work again.
And when I called and was put on hold for 10 minutes while they invetigated the error message...
Then I bought a new Verizon phone. Phone numero on request (but it is a 347 Area code!).